Join the Coast Ropes and Rescue Crew!

Coast Ropes and Rescue is proudly celebrating 6 years of serving Canada’s rope access and rescue community—and we’re just getting started. Built on a foundation of expertise, connection, and customer care, we’ve grown into one of the most trusted (and friendliest!) gear suppliers in the industry.

We’ve got a rare opportunity for the right person to join our dynamic and passionate team.

We’re looking for an Inside Salesperson based in the Lower Mainland, someone who’s enthusiastic, personable, and ready to help us serve the rescue and rope access community with top-tier gear and customer care.

What You’ll Get:

• A flexible, fun, and relaxed work environment
• Competitive compensation
• A fresh new workspace in South Burnaby
• Deep discounts on outdoor gear
• Professional training and opportunities to level up your skills
• Occasional travel for trade shows, training and industry networking (2-4 times per year)

About You:

You’ve got some sales experience and ideally, a hands-on background with ropes, rescue systems, or technical gear. Most importantly, you show up with a positive attitude and a growth mindset—you’re curious, adaptable, and eager to learn.

Bonus points if you have retail experience (both in-store and online), formal training in any rope or rescue discipline, or a passion for adventurous pursuits. Whether your background includes search and rescue, climbing, canyoning, whitewater sports, ski patrol, circus arts, fire service, industrial rigging, first aid, or any other technical or outdoor activity—we’d love to hear about it!

What You’ll Be Doing:

• Building relationships with customers and helping them find the best gear for their needs
• Being the first point of contact in our showroom, and handling in-store sales.
• Making B2B sales calls and presentations to support growth
• Managing leads and customer interactions through our CRM
• Negotiating deals and ensuring a great customer experience from start to finish
• Staying on top of industry trends and product knowledge
• Being part of a team that values collaboration and continuous learning

Our Core Values

• Relationship Driven

From the customers and communities we serve to the colleagues we work with, we believe in building lasting connections.

• Empowering

We’re curious, always learning, and love sharing our knowledge to help others grow. We stay humble and approachable in everything we do.

• Dependable

We keep our word, meet our commitments, and take pride in being accountable. People count on us—and we take that seriously.

Sound like a fit?
We’d love to hear from you! Please send us your resume with a cover letter to jobs@coastropes.ca telling us why you’d be a great fit for the Coast team.

(Just a heads up—applications without a cover letter won’t be considered. Only successful applicants will be contacted.)

Job Type: Full-time

Pay: $50,000.00-$90,000.00 per year

Benefits:

• Casual dress
• Company events
• Health/dental benefits
• On-site parking
• Paid time off
• Profit sharing
• Store discount

Experience:

• Rope access or rescue: 1 year (preferred)
• Retail sales: 1 year (preferred)
• Inside sales: 1 year (preferred)
• online retail: 1 year (preferred)

Language:

• English (required)
• French (preferred)
• Spanish (preferred)

Licence/Certification:

• SPRAT or IRATA Certification (preferred)
• Rescue Training certificate (preferred)

Work Location: In person